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Frequently asked questions.

Call us

Yes. A live team member answers day or night, 365 days a year, and dispatches a technician to your door, with no overtime or after-hours surcharge.

We focus on core DMV neighborhoods closest to DC so we can respond fast: Washington D.C. neighborhoods we cover, nearby Maryland (Bethesda, Silver Spring, Rockville, Chevy Chase, Takoma Park), and Northern Virginia (Arlington, Alexandria, Falls Church, McLean, Fairfax). Priority services can vary by area. Call and we'll confirm coverage for your address.

We use flat-rate, upfront pricing. You approve the exact price before any work begins, so there are never surprises on your invoice.

Absolutely. Same-day and next-day appointments are available every day of the week. Call or book online and we'll find the soonest slot.

Every Maxcel technician is background-checked, factory-trained, licensed, bonded and fully insured. Your home and family are always protected.

Yes. Flexible financing options are available on qualifying installations, with fast approvals and plans to fit most budgets.