Bring in your team when it matters

You choose what CallWave can handle. When a customer needs a person, it passes on their question so your team can pick up the conversation.

CALLER

“Could I speak to someone on your team?”

CALLWAVE

Of course. I’ll bring them into the conversation.

TRANSFER REQUESTED

Your service team

The caller asked to speak to a person.

They’ll receive

The visit details and the customer’s question.

Ready to pick up the conversation